Privacy Policy

Privacy Policy - Mii Travel  

Introduction  

Mii Travel, part of the ITE Group (referred to as "we," "us," or "our"), is committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, and share your personal data when you use our services, including those provided through MiiTravel.com.  

Information We Collect  

We collect and process the following types of information:  

- Identification data: Name, address, email, phone number, and other personal details provided when you book a holiday, request a quote, or interact with us.  

- Transaction data: Details related to bookings, payments, and travel preferences.  

- Usage data: Information about your interactions with our website and communications.  

- Marketing data: Preferences regarding marketing communications.  

How We Use Your Information  

Your personal data will be used to:  

- Facilitate and manage your travel bookings and related services.  

- Communicate with you about your bookings, itineraries, and offers.  

- Enhance and improve our services based on user preferences and feedback.  

- Comply with legal and regulatory obligations.  

Sharing and Disclosure  

We value your privacy and are transparent about how we share your data. Your personal information may be shared:  

- Within the Group: Mii Travel may share data with other companies within our group, including The Analysis Platform Ltd, for legitimate business purposes such as marketing and customer profiling.  

- With Trusted Third Parties:  

 - Travel suppliers (e.g., airlines, hotels, tour operators) to fulfil bookings.  

 - Payment processors to securely handle transactions.  

 - IT service providers to manage and improve our systems.  

 - Legal and regulatory bodies, if required by law.  

By agreeing to our terms and privacy policy, you consent to your data being shared within the group.  

Your Rights Under GDPR  

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:  

- Access: Request a copy of your personal data.  

- Correction: Ask us to correct inaccurate or incomplete data.  

- Erasure: Request the deletion of your data, where applicable.  

- Restriction: Limit the processing of your data in certain circumstances.  

- Portability: Request your data in a structured, commonly used format.  

- Objection: Object to specific processing activities.  

- Withdraw Consent: If we rely on your consent to process data, you can withdraw it at any time.  

To exercise any of these rights, contact us using the details below.

Data Security  

We implement robust security measures to protect your personal data from unauthorised access, misuse, or loss. These include encryption, secure servers, and regular security audits.  

Data Retention  

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, including:  

- Managing and completing your bookings.  

- Meeting legal, accounting, and reporting obligations.  

Changes to This Policy  

We may update this privacy policy from time to time. Any changes will be posted on our website, and we encourage you to review this policy periodically.

Contact Us  

If you have any questions about this privacy policy or how your data is handled, please contact us:  

- Email: miitravelgroup@ite.travel  

Consent  

By using our services, you agree to the terms of this privacy policy and consent to the collection, use, and sharing of your data as outlined above.

Effective Date  

This privacy policy is effective as of 21/11/2024.